Seek Privacy Policy

Welcome to the Seek Privacy Policy (“Policy”)! This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our fabulous Terms and Conditions of Use. You provide us with certain information as part of signing up, using, and customizing your experience within the Seek mobile application (“App”).  While you’re enjoying Seek, we also collect some information about you. In addition, you may choose to use the App to share information with other Seekers, including your friends and contacts (“Users”). We may also need to share your information sometimes.

Seek is a global app, and your information will be sent to and used in the United States regardless of the country you reside in. This Policy explains how we protect your personal data when we transfer it overseas, so please read very carefully!

If you have any questions or comments about this Policy, please feel free to contact us at [email protected]

1.  USE OF INFORMATION.

Our main goal is to ensure your experience on Seek is an enjoyable one.  In order to deliver an enjoyable experience to you, we may use your Registration and other information to:

  • offer you our services and features;
  • contact you with information about the App (e.g., updates and new offerings);
  • personalize the App and the content we deliver to you;
  • conduct research and analytics about how you use and interact with the App;
  • resolve disputes between you and other Users; and
  • investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.

We do not sell your personal information to third parties and, unless you explicitly consent to it, we do not share your data with third parties (other than vendors retained by Seek to perform services on behalf of Seek, such as fraud and account verification services, data storage services, and the like).

2. COLLECTION OF INFORMATION.

Registration Information

When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

  • Name;
  • Username;
  • Email address;
  • Mobile number;
  • Gender identity;
  • Date of birth;
  • Photographs;
  • Location; and
  • Login information, friend lists, and other information from social media accounts that you connect to your Seek Account (this could include, for example, your Facebook and Instagram accounts (“Social Media Accounts”).

Once you register, you will be able to review and change this information at any time by accessing your “Profile” page. You control your user profile and are able to correct or update (other than information that is automatically updated if you are logged in through Social Media Accounts) your information at any time by just logging in to Seek.

The information we collect helps to enhance the App and verify our Users (robots are not welcome!!). Registration Information such as your name and username may be visible to the public on your profile page.

Additional Information

We may ask you to provide your full name, address and email address. Such details may be shared with third parties performing services on behalf of Seek for purposes relating to, for example, any of our loyalty programs, sending gifts or delivery of merchandise.

We may also collect additional information in connection with your use of Seek, for example if you input and follow amazing recommendations or if you use any electronic messaging function.

If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and theoretically from other Users about you, but that would never happen, right?).

We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information on your profile which is open to abuse and misuse.

Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details.  While you may voluntarily provide this information to us when you create your profile, there is no requirement to do so.  Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of your information and making this public to other users.

When you post information about yourself, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on Seek. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate your Account – we really don’t want to have to do this so please play by the rules!

For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts and might ask for your phone number. We want to make sure you are not a robot! And we also want to avoid fake Seek accounts being created which can be used for malicious activities and cybercrime – they threaten the Seek network and spoil things for everyone. We may use a third party provider for account verification who may also keep your phone number for fraud identification purposes. We collect and use your phone number on the basis of our legitimate interests identified in section 11 below and for the prevention of fraud.

It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.

To prevent abuse of the app/site, Seek uses automated decisions and moderators to block accounts as part of its moderation procedures. In order to do this, we check accounts and messages for content that indicates breaches of our Terms and Conditions of Use. This is done through a combination of automated systems and our team of moderators. If an account or message meets certain criteria that we believe, in our discretion, demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will automatically be blocked. All users of accounts that have been blocked will be notified that their account has been blocked and affected users can contact Seek to contest the decision.

Seek also uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behaviour that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected users can contact Seek to contest the decision.

If you decide to purchase any of our subscription services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.

We may process some limited data (demographics and information that you have optionally provided us) to drive targeted advertising in our legitimate interest.  Importantly, we do not share your information with third parties.  

Finally, we want to keep in touch with you to make sure you know about the great promotions and offers we have available. If you’ve told us it’s OK, we will use your email address and phone number to send you information on these. You can withdraw this consent by unsubscribing to the email or reply “STOP” to the text message.

For users who are California residents, the data we may collect falls within the following categories of “personal information,” as defined by the California Consumer Privacy Act (CCPA):

  1. Identifiers, such as name and location;
  2. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;
  3. Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions;
  4. Commercial information, such as transaction information and purchase history;
  5. Biometric information;
  6. Internet or network activity information, such as browsing history and interactions with our websites and apps;
  7. Geolocation data, such as mobile device location;
  8. Audio, electronic, visual and similar information, such as photos and videos;
  9. Professional or employment-related information, such as work history and prior employer;
  10. Non-public education information; and
  11. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

Data Storage

By using the App, you acknowledge that Seek is a US app operating through servers potentially located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.

Geolocation Information

If you turn these features on, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalize the App and make it easier for you to find places and to interact with other Users.

If you have enabled location services, but wish to turn them off, you can do so by the following methods:

  1. iPhone app — settings, privacy, location services, Seek
  2. Android — settings, location, Seek, permissions, location

Log and Usage Data

 

Seek collects log and usage data, including IP address, browser type, referring domain, pages accessed, mobile carrier and search terms.  We obtain this information from the device that you use to access the service.  We collect this information to analyze the way in which Users are accessing and using our services so that we can further develop the App and improve the service

Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, operating system, and MAC address. In addition, if you permit us to do so, the App may access your device’s address book solely in order to surface and/or add someone from your contacts.

Links

We may keep track of how you interact with links available on Seek including third party services and clients by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.

Cookies

Unlike the chocolate chip kind, these cookies have no calories! They are small data files that are transferred to your computer’s hard disk and are basically a tool that stores information about website visits, recognizes you and your preferences each time you visit Seek, and ensures site functionality and enables us to provide the services our members request.

The cookies we collect enable us to learn how people interact with Seek, which in turn helps us make a better product for you! Cookies store information about your website visits and can recognize you and your preferences each time you visit the Seek site. They help us to provide a better service to you!

Seek’s use of cookies and local storage devices is basically related to the performance of Seek’s site, such as analytics that help us determine how our site is performing and ensuring a smooth and trouble-free experience for our members and visitors.

Below is a table to explain Seek’s cookie functions and why they’re used.

If for any reason you decide that you do not want all of your Seek activities to be stored you may set your browser and mobile settings to block cookies and local storage devices, but please remember that if you do so, you may not be able to access all of the features Seek offers!

We may use the following types of cookies:

Cookie Functions

Cookie Purposes

Analytics and research

We use Google Analytics to collect information about how visitors use the site. The cookies collect information in an anonymous form, including the number of visitors to the App, where visitors have come from and the pages they visited. For more information about Google’s Privacy Policy, please visit http://www.google.com/intl/en/policies/.

Performance

We need to use certain cookies and save data to your local storage devices to ensure our members have the best possible experience. They assist with your navigation of our site, ensuring pages load quickly and respond promptly to your requests – no one likes snail pace technology!

Our use of cookies and local storage devices, including the specific cookie names, may change over time, but will generally fall into the above categories. We will notify you of any important changes to our use of cookies and local storage devices. Please visit this page regularly so that you are aware of any changes.

If you would like to know more about these clever and calorie free cookies, including flash cookies/local storage devices, the following websites provide useful information:

Data Retention and Deletion

We keep your personal information only as long as we need it for legitimate business purposes (as set out in Section 11 below) and as permitted by applicable law.

In practice, we delete or anonymize your information upon deletion of your account (following the safety retention window), unless:

  1. we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
  2. we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
  3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
  4. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.

Where Seek uses data to make recommendations, enrich other users’ experience or power machine learning, for example, to help us make recommendations and personalize other users’ experience, detect and prevent fraudulent card transactions, and to detect and prevent spam communications on the App (as explained above), we may keep personal information for a longer period than the retention periods explained above, to enable the recommendations, experiences and machine learning to work properly. Where this is the case, we always seek to minimize the amount of personal information that is used and we ensure that it is ring-fenced and kept securely from other user personal information. We regularly review the period for which personal information is required for machine learning purposes and delete any identifiable information when it is no longer required.

3. DISCLOSURE OF INFORMATION.

Our policy is to not disclose your Registration Information, except in the limited circumstances described here:

Circumstances where data may be disclosed

Disclosed data

Your Consent – If you consent, we may share or disclose your Registration Information, such as when you use a third party web client or application to access your Account.

This could include all data, including all CCPA Categories listed above

Service Providers – We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information with these third parties, but only for the purposes of performing these functions and providing such services e.g. information technology companies (hardware and software) which provide services to support our products and help us with information security matters.

This could include all data, including all CCPA Categories listed above

Moderators – To monitor activity on the apps and approve content.

Name and user registration details, profile information, content of messages and photographs (CCPA Categories A, B, C, E, and H)

Payment Processing and Telecommunications Companies – To facilitate payments for our subscription services.

Cardholder name, cardholder address, card number, payment amount, transaction date/time (CCPA Categories A, B, and D)

Law and Harm – As we mentioned in our Terms & Conditions, we think it is very important that all Seekers behave while using the App. We will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within or outside your country of residence where we are required to by law, where there is an investigation into alleged criminal behaviour or to protect the vital interests of a person. This may include preserving or disclosing any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal request; to protect the safety of any person; to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity or to protect our rights or property or those of third parties. In such cases we may raise or waive any legal objection or right available to us.

This could include any personal data that Seek holds about you, depending on the nature of the request or the issue that we are dealing with, including all CCPA Categories listed above

Business Transfers -In the event that Seek or any of our affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.

This could include all personal data that Seek holds about you, including all CCPA Categories listed above

Anti-Spam and Anti-Fraud -Your data may be used to block accounts and suspected fraudulent payment transactions as part of our anti-spam and anti-fraud procedures.

Email address, phone number, IP address and IP session information, social network ID, username, user agent string, and transaction and payment data (CCPA Categories B, F and D).

Aggregated Information – We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling. We ensure these parties must adhere to strict data protection and confidentiality provisions that are consistent with this Policy. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible.

Seek does not sell your data and has not sold your personal data ever.

4. WHAT OTHERS MAY SEE ABOUT YOU.

We think our Seekers are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our App is designed to make it easier for you to connect with other Users and to interact with them. If you register or log in to the App using your Facebook or Instagram account (or any other integrated login service), you are authorizing us to access certain Facebook or Instagram account information, including information you make available via Facebook or Instagram, your friends list, current location and those friends you have in common with other Seekers as well as post information. You also understand that your Seek profile and other information you make available via the App, including information you provide directly or indirectly through Facebook or Instagram (i.e., your photos, your name, age, approximate location, friends you have in common with other Seekers and other profile and post information), may be viewed and shared by Seekers with individuals who may or may not be Users or via third party applications at such Seekers’ discretion. For example, a User may share your recommendations to his or her Facebook friends by sharing your recommendations and information, regardless of whether such friend(s) is also a User of the App. 

When using Seek, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-Users of the App.  We offer content sharing settings that limit the availability of information to subsets of all Users, however, you should assume that anything you post or submit will be publicly viewable and we disclaim any liability for inadvertent failure of the content sharing settings.  

If you log in to or access Seek through your Facebook or Instagram profile, remember to log off Facebook or Instagram when you leave a device in order to prevent other users from accessing your account.

5. MODIFYING YOUR REGISTRATION INFORMATION.

You may access or modify the Registration Information you provided at any time or permanently delete your Account (although we really hope you don’t!)

When your Account is deactivated, we take reasonable efforts to make sure it is no longer viewable on the App. For up to 30 days it is still possible to restore your Account if it was accidentally or wrongfully deactivated. After 30 days, we begin the process of deleting your Account from our systems. We are not responsible for any information, photos, comments, or other content that is deleted from our systems resulting from the deactivation of your Account.  As discussed above in the “Data Retention and Deletion” section, certain of your information may be retained for longer periods of time to power our recommendations, other Users’ experience, and our machine learning models.  

To prevent abuse and/or misuse of Seek by a User following termination or deletion of a profile/Account we shall retain such information as we deem in our sole discretion may be necessary to ensure that User does not open a new Account and profile in breach of our Terms & Conditions of Use and to ensure compliance with all laws and regulations.

Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by other Users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.

Removed and deleted information may persist in backup copies for up to 30 days to enable restoration, but will not be available to others in the meantime.

6. OUR POLICY TOWARDS AGE.

Although we want as many people as possible to enjoy our creation, you have to be at least 13 years old to use the App – sorry kids, we know Seek is cool, but you’ll have to come back when you’re old enough!

Seek does not knowingly collect any information about or market to children, minors or anyone under the age of 13. If you are less than 13 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 13 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their Registration Information from Seek. If we do delete a profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new profile.

7. CHANGES TO THIS POLICY.

As Seek evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, via an email to the email associated with your Account or by posting a notice within Seek. By continuing to access or use the App after those changes become effective, you agree to be bound by the revised Privacy Policy.

8. SECURITY.

Here at Seek we pride ourselves on taking reasonable security measures to help protect your information against loss, misuse and unauthorized access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.

Unfortunately no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:

  1. Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
  2. Please don’t share your social media password with anyone else!
  3. Change your social media password periodically.

If you ever think someone has had access to your social media password, please report it to the relevant social media platform and change your password immediately. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.

WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.

9. THIRD PARTY ACCOUNTS.

If you have registered with Seek using a third party social media platform, such as Facebook or Instagram, your Seek profile will be available to all Users of Seek whether via our App or our partners’ websites.

Remember that when you register with a third party, you are also giving them personal information, so we recommend that you read their privacy policies as Seek does not control how they use their information.

If you have registered on one of these third party websites, such as Facebook or Instagram, or you have verified your Account via a third party website, we may connect your Seek profile with your profile on such website. We may do this by way of new products and applications which we introduce from time to time.

If you have created a Seek profile through a third party website and you do not want to link your Seek profile to your profile on the third party website, Seek cannot amend these settings. Please visit the application settings on your third party website profile and follow the instructions to remove the Seek access permissions.

We only use the APIs, OAuth Tokens, Widgets, or other means provided by the applicable Social Media Account to integrate your Social Media Account with our App. As such, we only receive the limited information that each Social Media Account permits to be transferred.

10. YOUR CALIFORNIA PRIVACY RIGHTS.

For users who are California residents, you have the following rights under the California Consumer Privacy Act, and you have the right to be free from unlawful discrimination for exercising your rights under the Act:

  1. You have the right to request that we disclose certain information to you and explain how we have collected, used and shared your personal information over the past 12 months.
  2. You have the right to request that we delete your personal information that we collected from you, subject to certain exceptions.

California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. If you wish to find out about any rights you may have under California Civil Code section 1798.83, you can write to us at [email protected].

In addition, under California law, operators of online services are required to disclose how they respond to “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information of a consumer over time and across third party online services, to the extent the operator engages in that collection. At this time, we do not track our Users’ personal information over time and across third-party online services. This law also requires operators of online services to disclose whether third parties may collect personal information about their users’ online activities over time and across different online services when the users use the operator’s service. We do not knowingly permit third parties to collect personal information about an individual User’s online activities over time and across different online services when using the App.

11. HOW DOES SEEK PROTECT MY PERSONAL DATA?

Seek has implemented appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal data. Our technical experts at Seek work hard to ensure your secure use of our site.

While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data safe (including your password) and to log out of your account after use. If you lose your password or give it out, or another service provider that you use suffers a data breach and you have used the same credentials with that service provider as you have with Seek, your personal data may be compromised. If that happens, please report it at [email protected].

 

Where is my personal data kept?

 

We want you to be able to access Seek wherever you happen to be in the world. To enable us to provide that service, we may operate a global network of servers including in the US. The hardware is located in third-party data centers but is owned by the Seek group. Data collected by advertising partners may also be held outside the European Economic Area. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place such as: EU approved model clauses, and implementing robust contractual standards. If you want more information relating to the nature of the safeguards we have in place, please email [email protected].

 

Does Seek collect any other personal data about me?

 

If you contact our Customer Support team via [email protected], we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.

 

Does Seek use my personal data for any other purpose?

 

We may use material that you post on the open access areas of Seek in advertising and promotional materials on our partner sites and partner products. We believe these uses are in line with our legitimate interests in enabling us to improve our site and better tailor your online experience to meet your needs. If we intend to do this, we will contact you for your prior approval.

From time to time we may run surveys for research purposes and we may contact you to find out if you would like to take part. We may also contact you to find out if you would like to take part in marketing campaigns. Such surveys and marketing campaigns are optional and more information will be provided at the point of contact. We may also contact you for feedback purposes. If you do not wish to be contacted to take part in a survey or marketing campaign, please contact our Customer Support Team at [email protected].

We use your personal data to resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use.  

The table below provides an overview of the legal bases that we rely on to use your data. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).

Purpose for which data is used

Data

Source

Legal basis

To provide you with the Seek social networking service

Name, email address, date of birth, location (CCPA Categories A and B)

You provide your name, email address and date of birth to us. We obtain location data from the device that you use to access the service

Contractual necessity

To facilitate networking opportunities on the Seek site

Optional information that you choose to provide in your profile, including information about your gender, religion, ethnic background, photos etc. (CCPA Categories C, H, I, J)

You provide this information to us

Consent

To verify your identity and prevent fraud and to ensure the safety and security of Users

Phone number (CCPA Category B)

You provide this information to us

Legitimate interests – it is in our legitimate interests to ensure that accounts are not set up fraudulently and to safeguard Users of the site

To take payment for subscription services

Payment card details (CCPA Categories B and D)

You provide this information to us

Contractual necessity and legitimate interests – we have a legitimate interest in receiving payment for our subscription services

To send you marketing information about our offers and services

Email address and mobile phone number (CCPA Category B)

You provide this information to us

Legitimate interests – it is in our legitimate interests to promote our products and services

To show “nearby” location information to you and other users of the App

Wifi access points and location data when you use the App (CCPA Category G)

We obtain this information from the device that you use to access the service

Legitimate interests – it is in our legitimate interests to provide this functionality as part of the services

To carry out research and analysis to help us improve the App

Log and usage data, including IP address, browser type, referring domain, pages accessed, mobile carrier and search terms (CCPA Category F)

We obtain this information from the device that you use to access the service

Legitimate interests – it is in our interests to analyse the way in which Users are accessing and using our services so that we can further develop the App and improve the service

To respond to correspondence and queries that you submit to us, including social media queries

Email address and IP address, social media name, phone number (CCPA Categories B and F)

You provide your email address, social media name and phone number to us when you contact us and we obtain your IP address from the device that you use to contact us

Legitimate interests – it is in our legitimate interests to respond to your queries to ensure that we provide a good service to Users and troubleshoot problems

To block accounts as part of our anti-spam procedures

Email address, phone number, IP address and IP session information, social network ID, username, user agent string (CCPA Categories B and F)

You provide your email address, phone number and username to us. We obtain the other information from the device that you use to access the service

Legitimate interests – it is in our legitimate interests to prevent unauthorized behaviour and to maintain the safety and security of our services

To enable users to create their Seek profile and log into the app via Facebook or Instagram

Data from Facebook or Instagram, including email address, name and profile picture, date of birth, friends who use the app, pages liked, places tagged, location and photos (CCPA Categories A, B, C, and H)

We obtain this information from Facebook or Instagram

Legitimate interests – it is in our legitimate interests to facilitate access to our services

To block payment transactions as part of our anti-fraud procedures

Name, IP address, email address, mobile number, cardholder name, payments received, type of payment, user ID, country (CCPA Categories, A, B, and D)

You provide your name, email address, mobile number and card details to us. We obtain your IP address from the device that you use to contact us. We obtain your payment information from your interactions with our service

Legitimate interests – it is in our legitimate interests to prevent fraudulent transactions and to maintain the security of our services

To serve promo cards and advertisements on the App

Demographic, location data, email address (CCPA Categories A, B, C and G)

We obtain demographic data from you, and location data from the device that you use to access the service. You provide your email address to us

Legitimate interests – it is in our legitimate interests to target advertisements so that users see relevant advertisements and to allow us to generate income from advertising revenue

To serve advertisements on third party networks

Device identifiers (IDFA and GAID) (CCPA Category F)

We obtain this information from the device that you use to access the service

Legitimate interests – it is in our legitimate interests to serve advertisements and to promote our products

To contact you in order to run surveys for research purposes and to obtain feedback, and to find out if you want to take part in marketing campaigns

Email address and mobile phone number (CCPA Category B)

You provide this information to us

Legitimate interests – it is in our legitimate interests to carry out research so that we can further develop the app and improve the service

To enable the sending of images and video

Images and video (CCPA Categories F and H)

We obtain this information from the device that you use to access the service

Legitimate interests – it is in our legitimate interests to provide these functionalities as part of the services

To defend legal claims, protect legal rights and to protect people from harm

This could include any information that is relevant to the issue

This information may be obtained directly from you, from your device or from third parties, depending on the information involved

Legitimate interests – it is in our legitimate interests to protect our legal rights, defend legal claims and to protect our users and third parties from harm

12. ABOUT US.

Your access to the App, as well as this Privacy Policy are governed and interpreted by the laws of the State of New York, other than such laws, rules, regulations and case law that would result in the application of the laws of a jurisdiction other than the State of New York. By using the App, you are consenting to the exclusive jurisdiction of the courts of the United States and the State of New York. You agree that such courts shall have in personam jurisdiction and venue and waive any objection based on inconvenient forum. You agree that you will not file or participate in a class action against us. In the event there is a discrepancy between this English language version and any translated copies of the Policy, the English version shall prevail.

Thanks for reading, we hope we didn’t go on for tooooo long!

Effective date

This Privacy Policy was last updated on October 1, 2021.